The new service is available to NBK debit cardholders, as well as those with foreign currency and multi-currency prepaid cards. To utilize this feature, customers must activate push notifications on their devices. When a transaction is initiated, a push notification is sent to the customer’s mobile device, which, when clicked, redirects them to the NBK Mobile Banking App to confirm the payment with a few simple steps.
Bader Al-Janah, Head of Card Products at NBK’s Consumer Banking Group, emphasized that this service reflects NBK’s commitment to offering state-of-the-art services that meet the evolving needs of its customers. Al-Janah highlighted that the bank is continuously enhancing its digital platforms to ensure they are user-friendly, secure, and aligned with the latest technological advancements.
The NBK Mobile Banking App not only allows users to make payments but also provides a comprehensive suite of banking services. These include account management, transaction monitoring, access to loyalty rewards, and various payment options. The app is available on major platforms, ensuring accessibility for all customers.
This initiative underscores NBK’s ongoing efforts to maintain its leadership in digital banking in Kuwait, catering to the growing demand for secure and convenient online banking solutions.
This new payment verification service is expected to significantly improve the online shopping experience for NBK’s customers by reducing the steps required to complete a transaction, thereby enhancing both security and efficiency in the payment process.